Infor Global Solutions
Infor delivers fully integrated enterprise solutions for a wide range of industries, as well as best-in-class, stand-alone products that address the essential challenges its customers face in areas such as enterprise resource planning, supply chain planning and execution, customer and supplier relationship management, asset management, product lifecycle management, financial and performance management, and business intelligence. With 8,100 employees and offices in over 100 countries, Infor provides enterprise solutions to more than 70,000 customers. For additional information, visit www.infor.com.
POSITION: Director, Professional Services
LOCATION: Greenville SC
SUMMARY: Practice Director of Infor Consulting Services
Direct a consulting force of approximately 20 individuals, including Line level management. Manage to a revenue target and make appropriate alterations as business changes. Provide executive sponsorship duties for major accounts. The ability to present the value proposition for consulting services is essential as is the ability to close the deals. Client issue resolution skills are essential. The following attributes are needed.
Leadership – Demonstrate ability to provide direction to and motivate resources to achieve desired results. Mentor and develop highly effective teams and promote teamwork amongst peers and staff. Lead by example and demonstrate a positive mental attitude. Demonstrate standard leadership traits: strategic, forward thinking, problem solving, calculated risk taker.
Revenue & Execution – Results oriented, achieve team utilization, team revenue and team margin targets. Timely Special Project delivery. Ability to forecast accurately. Anticipate needs. Multi-Task to GSD/Deliver. Performance Management. Influence others to get what you want/need (i.e. other departments). Effectively manage schedule and individual resource utilization.
Sales and Admin – work with RVPs and PSO Account Managers to sell services and drive revenue. Serve as an Executive Sponsor. Manage AR, invoice approval, timely forecast/dashboards, Timely expense, invoice, pto approval, active participation with sales, executive sponsor to clients
Communication & Documentation – Efficiently, effectively and appropriately establish and manage expectations through verbal and written communication. Demonstrate the ability to effectively listen and comprehend. Be proactive.
Client Satisfaction – Responsible for balancing the overall satisfaction of the client while effectively representing both the client and Infor’s best interest. Effectively direct staff to achieve high levels of client satisfaction
EDUCATION & EXPERIENCE:
- College Graduate w/ 4 yr degree in Engineer or computer science
preferred skills & KNOWLEDGE:
- Minimum 5 years experience managing a P&L for software consulting services
- No travel restrictions – estimated 50-75%
- Software service sales experience
Infor Global Solutions offers a competitive compensation and benefits package. Infor respects and embraces diversity in our workforce. EOE/AA M/F/D/V
To apply, please click on the following link . No phone calls please:
No recruiters, please