Infor is a leading provider of business software and services, helping more than 70.000 customers in 164 countries. Infor combines focused, hands-on industry experience with global breadth to help companies deal with today’s challenges and prepare for tomorrow’s opportunities. We offer deep industry-specific applications and suites, engineered for speed, using groundbreaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on promises, or both. Please check www.infor.com for more information.
For our Supply Chain Management (SCM) Consulting Services Organization in Capelle a/d IJssel we are looking for motivated and enthusiastic
SCM Senior Application Consultant
SUMMARY:
Provide implementation and general consultancy services for SCM products to existing and new clients in accordance with objectives agreed between Clients and Infor.
RESPONSIBILITIES:
- Deliver Supply Chain Solutions to Clients
- Assist the realisation of business benefits for clients
- Manage or contribute client project plans
- Monitor progress against milestone dates and critical success factors
- Define the client resources required for successful implementation
- Provide detailed user and technical training to client staff
- Provide guidance on the development of a supply chain process
- Match software functionality with client business requirements
- Assist the integration of the software into the client business processes
- Define and specify client customisation requests to software laboratories
- Conduct and report appropriate project risk analyses
- Identify and report project performance and evaluation measures
- Review the overall success of projects and provide recommendations
- Provide regular internal reports on the status of projects
- Maintain product knowledge and skills
- Attend product functionality briefings and training sessions
- Utilise part of non-billable time for self-study
- Tutor internal training courses to gain relevant practice
- Maintain general supply chain knowledge from other sources of information
- Provide relevant input into software development process
- Undertake specific team projects as required
- Generate consultancy revenue from existing client base
- Maintain regular contact with clients
- Maintain an up to date knowledge of clients’ usage of the software
- Identify and report commercial opportunities and risks
- Identify opportunities for additional consultancy work
- Tutor public software courses
EDUCATION & EXPERIENCE:
- Master degree preferably in Business Economics, Operations research, IT or Logistics
- Three to five years of relevant supply-chain related and/or ERP related work experience in the industries we serve or in the consultancy industry
- Knowledge and Experience with Database Management Systems like MS SQL Server and Oracle is a pre.
- Fluent written and spoken Dutch and English, preferably German. Any other language knowledge is a plus.
SKILLS AND QUALIFICATIONS:
- Good problem solving and analytical skills
- Persuasive, results-orientated and practical
- Strong communication skills (verbal and written) and presentation skills
- Ability to work both independently or in a team environment
- Willing to work on projects all over the EMEA region (Europe, Middle East & Africa)
- A keen desire to work for a software provider, eager to help further enhance the competitiveness of our solution by providing input to the product development process.
CONTACT INFORMATION:
For more information about this position, please contact:
Patrick Ubink, Manager ICS
Phone: +31 (0)10 206 47 35![]( "Call: +31 (0)10 206 47 35")
Mobile: +31 (0)6 27 82 55 30![]( "Call: +31 (0)6 27 82 55 30")
E‑mail: Patrick.Ubink@infor.com
If you are interested in this career opportunity we invite you to send us your curriculum vitae en motivation letter by e-mail to carriere@infor.com under reference “Application Consultant PU/GL”